Thank you for visiting our kitchenware online store. We highly value the protection of your personal information and are committed to protecting your privacy and security when you purchase kitchenware and use related services.
Due to changes in the market environment, increased operating costs, and long-term operational pressures, the business is currently operating at a continuous loss. After careful consideration, we have decided to conduct a clearance sale at a loss, selling our existing inventory of kitchenware at discounted prices. During the clearance sale, we will continue to protect customers’ personal information in accordance with relevant laws and regulations and provide necessary order and after-sales service support.
- Information Collection
When you shop on this website, submit orders, contact us, or use related services, we may collect the following information:
Name;
Mailing address;
Email address;
Contact phone number;
Order information (purchased goods, order number, payment status, etc.);
Delivery and after-sales service information.
We collect this information to:
Process your orders;
Arrange product delivery;
Provide order inquiries and after-sales service;
Improve the website service experience;
Communicate with you regarding order-related matters.
- Payment Information Protection
We do not directly store your complete bank card information. During the payment process, your payment information will be processed by a secure third-party payment service provider.
We take reasonable measures to protect the security of your transactions and prevent unauthorized access, use, or disclosure of your personal information.
- Information Use
We will only use your personal information to the extent necessary, including:
Completing the purchase and delivery of goods;
Sending order confirmations, logistics updates, and other notifications;
Processing customer inquiries and after-sales requests;
Preventing fraud, illegal transactions, or security risks.
We will not sell, rent, or provide your personal information to third parties without authorization for marketing purposes.
- Information Sharing
We may share necessary information with relevant third parties in the following circumstances:
Logistics and delivery service providers: Required to provide recipient information to complete order delivery;
Payment service institutions: Used to complete payment verification and transaction processing;
Technology service providers: Used to maintain website operation, security protection, and customer service.
All information sharing is limited to the reasonable scope necessary to complete the service.
- Information Retention
We will retain your orders and related information as needed for business operations and in accordance with applicable laws and regulations. After the clearance sale concludes, we may retain necessary transaction records for handling after-sales issues, financial records, and legal requirements.
- Cookie Technology
This website may use cookies to help:
Remember your shopping preferences;
Optimize the website browsing experience;
Analyze website access;
Enhance website security.
You can manage or disable cookies through your browser settings, but some website functions may be affected.
- Data Security
We take reasonable technical and administrative measures to protect your personal information, including:
Preventing unauthorized access;
Restricting access permissions for employees and service personnel;
Regularly reviewing website security measures.
However, because the internet environment cannot guarantee absolute security, we cannot guarantee absolute security during information transmission.
- Your Privacy Rights
Under applicable laws and regulations, you may have the following rights:
To access your personal information;
To request correction of incorrect information;
To request deletion of personal information;
To restrict or object to certain data processing activities.
If you wish to exercise these rights, please contact us using the contact information provided on the Contact Us page.
- Clearance Sale Notice
Due to ongoing losses, the merchant has decided to conduct a clearance sale. This website is currently primarily for selling existing inventory of kitchenware. We will continue to strictly protect customer privacy and fulfill our commitments to order processing, product delivery, and after-sales service.
Thank you for your understanding and support.
We will assist you as soon as possible after receiving your request.